Invoices are generated 14 days before the due date. Each line shows the service, the period it covers and the amount. If you have a stored payment method, renewal is automatic.
Reminders go out at 14 days, 7 days and 1 day before the due date. If nothing is paid, the service is suspended 5 days after the due date and terminated 15 days after that.
Terminated data is deleted and cannot be recovered. So if an invoice is going to be late, open a billing ticket and tell us. We would far rather agree a date with you than take a working site offline.
Your renewal price is the same as your signup price. We do not use promotional rates that increase at renewal.
